Application service provider featuring software that is used to capture information, display information, display status of information, and allow for reports to be generated on information captured as it relates to information gathered in support of total quality management (TQM) areas; The software also allows for the monitoring of information that has been entered into the software program via the Internet which displays current status of the information as to whether it had been started, due this week, critically off track or is past due based on color status indicators