Providing unified communications and messaging services featuring telephone, facsimile, e-mail, and telephone and web conferencing via global computer and telecommunications networks; providing unified communications and messaging services featuring speech-enabled communications and telephone voice and web messaging services that facilitate local and long-distance transmission of voice, data, and graphics by means of global computer and telecommunications networks; providing unified communications and messaging services featuring speech-enabled communications and telephone voice and web messaging services by which a single user may manage and retrieve personal messages, calendar entries, and contact information via global computer and telecommunications networks; providing unified communications and messaging services featuring Internet telephony services, namely, providing telephone, facsimile, e-mail, and telephone and web conference calling services via global computer, IP telephony, and telecommunications networks; telecommunications voice-activated calling services, namely, find-me and follow-me call forwarding, call screening, call waiting, voice-activated dialing services, electronic voice conferencing, electronic voice messaging and audio voice broadcasting, namely, the recording and subsequent transmission of voice messages by global computer and telecommunications networks; e-mail and facsimile transmission management services for text-to-voice conversion of e-mail messages and voice-activated conversion of e-mail messages to facsimile messages and facsimile messages to e-mail messages, and providing telecommunication services via telephone and computer terminals that facilitate the provision by others of automated speech-enabled customer self-service information services to be obtained via the Internet and the telephone

Electronic storage and archiving for others of messages, data, files, documents, text, audio data, and images

technical support services, namely, trouble shooting of telecommunications and speech-enabled communications computer software services; installation, maintenance, and updating of computer software in the field of telecommunications and speech-enabled communications; telecommunications and speech-enabled communications computer software design and development services for others