Intelligent storage systems comprising computer hardware, computer memories, and computer operating system software; computer network file servers; data storage units in the nature of computer hard drives; computer software and hardware for controlling the transmission of data over a network; computer hardware and software for storing, managing, and securing data; computer hardware and software for optimizing the accessibility, delivery, backup, restoration and replication of data; computer software and hardware for conducting, coordinating, and ensuring the security of real-time or asynchronous communications and collaboration among third-party software programs, computer servers, computer processors and computer users sharing information, images, audio data and textual works via electronic communications networks; computer software for use in file, disk and systems management; computer software for use in data storage management; computer software for backing up and restoring computer data; computer software for use in the field of enterprise information management; instruction manuals supplied as a unit with the foregoing; publications in electronic form, on magnetic and optical computer-readable media or downloadable via computer and communication networks, including the internet, namely, work books, quick reference guides, technical reference manuals, computer user manuals, evaluation guides and conference materials in the field of computers, computer software, computer peripherals, and computer networks

Computer consultation; computer support services, namely provision of technical assistance and technical support in the nature of troubleshooting of computer hardware and software problems