SRM ON DEMAND - Trademark Details
Status: 602 - Abandoned-Failure To Respond Or Late Response
Serial Number
78472905
Word Mark
SRM ON DEMAND
Status
602 - Abandoned-Failure To Respond Or Late Response
Status Date
2006-09-06
Filing Date
2004-08-24
Mark Drawing
4000 - Standard character mark
Typeset
Attorney Name
Law Office Assigned Location Code
M50
Employee Name
MARTIN, EUGENIA K
Statements
Goods and Services
Computer software for use by others to resolve customer inquiries for customer service; customer relationship management software; computer software for use by others to provide customer support services; computer software for use by others to resolve customer problems; computer software that synchronizes customer information with information regarding interactions with the customer; computer software that provides form-based scripts to answer customer questions and to complete transactions; computer software to manage knowledge databases; computer software that integrates text chat, web page co-browsing, and customer callbacks via the Internet; computer software that organizes case resolutions with outbound transcript delivery and captures resolution information and transcripts
Goods and Services
providing temporary use of non-downloadable software for use by others to resolve customer inquiries for customer support; providing temporary use of non-downloadable software for customer relationship management;providing temporary use of non-downloadable software for use by others to provide customer support services; providing temporary use of non-downloadable software for use by others to resolve customer problems;providing temporary use of computer software that synchronizes customer information with information regarding interactions with the customer; providing temporary use of computer software that provides form-based scripts to answer customer questions and to complete transactions; providing temporary use of computer software to manage knowledge databases; providing temporary use of computer software that integrates text chat, web page co-browsing, and customer callbacks via the Internet; providing temporary use of computer software that organizes case resolutions with outbound transcript delivery and captures resolution information and transcripts
Pseudo Mark
SERVICE RESOLUTION MANAGEMENT ON DEMAND
Classification Information
International Class
9 - Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus. - Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire-extinguishing apparatus.
US Class Codes
021, 023, 026, 036, 038
Class Status Code
6 - Active
Class Status Date
2004-08-31
Primary Code
009
International Class
42 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services. - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services.
US Class Codes
100, 101
Class Status Code
6 - Active
Class Status Date
2004-08-31
Primary Code
042
Correspondences
Name
SALLY M. ABEL, ESQ., LINDA G. HENRY, ESQ
Address
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Trademark Events
| Event Date | Event Description |
| 2004-08-31 | NEW APPLICATION ENTERED IN TRAM |
| 2005-03-24 | ASSIGNED TO EXAMINER |
| 2005-04-11 | NON-FINAL ACTION WRITTEN |
| 2005-04-11 | NON-FINAL ACTION E-MAILED |
| 2005-10-17 | PAPER RECEIVED |
| 2005-10-17 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| 2005-11-15 | AMENDMENT FROM APPLICANT ENTERED |
| 2005-12-06 | NON-FINAL ACTION WRITTEN |
| 2005-12-06 | NON-FINAL ACTION E-MAILED |
| 2006-04-05 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| 2006-09-06 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
| 2006-09-06 | ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND |
| 2009-10-14 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| 2009-10-21 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
