computer programs for use by law firms and corporate legal [ recruitment ] departments for use in [ recruitment and applicant tracking, ] continuing education, human resources, [ electronic mail integration, ] tracking of employees and employee candidates, [ scheduling employee candidate interviews, compiling employee candidate information, project performance evaluations, ] and compiling statistical reports; database software for tracking and evaluating education and continuing education assignments, attendance, credits, costs, degrees and program titles, and for tracking and evaluating employee skill and competency requirements and facilitating learning to close any skill requirement [ ; database software for tracking and processing student and employer data and to monitor and reconcile interview schedules; database software used to track recruiting by law firms; database software for employee and project performance evaluations, surveys, candidate testing and screening, and other human resource functions, namely, tracking attendance, hours, billing and employment statistics, maintaining job listings and generating reports on all of the foregoing ]