tax planning, reporting and consultation services; trust, estate and investment custody, administration, record keeping and reporting services, namely, preparing tax letters, statements, summaries and reports, and shareholder record keeping services; providing information in the field of taxes through electronic means and by telephone

financial and insurance services, namely, banking services; personal and commercial banking services; checking account services, savings account services, direct deposit services, deposit services; safety deposit box services; certificates of deposit, online banking, online bill payment services, wire transfer services, automated teller machine services, electronic funds transfer services, certified check services, providing bank account information by telephone, credit card and debit card services; relationship banking services that offer customers the opportunity to receive a variety of money saving and convenience features; relationship banking services that offer customers the opportunity to receive a variety of money saving and convenience features, namely, free checks and checking, free travelers checks, free online banking, free online bill paying, discounted rates on home equity loans and other types of loans, special rate offers on certificates of deposit, premium rates on savings accounts, and one combined account statement with links to customers' other accounts, including checking, savings, money market, certificates of deposit and/or loans; cash management services, including, account reconciliation, agent deposit reporting, automated clearing house, controlled disbursement, financial electronic data interchange reporting, lockbox processing, wire transfers and zero balance accounts for manufacturing, distribution, wholesale, retail, and service entities and others; investment banking services; online investment banking services; providing banking and securities underwriting and brokerage services; loan financing, personal loans, commercial loans, lines of credit, mortgage lending services; mortgage loans, home equity loans, real estate financing services, providing loans secured by commercial paper, providing temporary loans; installment loans; lease-purchase financing services; asset-based lending services, commercial lending services, financing services, structured financing services, retail financing services, trade financing services, providing working capital loans, revolving working capital loans, term loan facilities, credit facilities, capital expenditure lines of credit and letters of credit; offering financing in the form of equity services; financial planning, financial advisory services; financial management services; customized financial management; asset management; investment management; investment consultation; fund investment services; online fund investment services; investment brokerage services; online investment brokerage services; valuation services; money market account services; mutual fund administration and brokerage services; investment and trust company services; fiduciary services, namely, trust and estate planning, trust and estate plan consultation, estate settlement; trust, estate and investment custody, administration, record keeping and reporting services, namely, safekeeping, investing and managing assets, executing and settling securities trades, corporate financial action reporting and management, financial transaction processing, bill payment, tracking and reporting financial account, asset and financial transaction information, online financial account services, preparing account statements and summaries; retirement planning; college tuition planning; fund investment services in the nature of providing individual retirement accounts, 529 education savings plans, and Uniform Gifts to Minors Act accounts; ERISA, Taft-Hartley, employee benefit and employee pension plan administration and consultation; insurance agency, brokerage, underwriting and administration services in the fields of life, accident, health, disability, long-term care, management and professional liability, credit and export, travel, surety, property, casualty, automobile, home and fire insurance; investment management and distribution of annuities; risk management; providing interest rate protection against fluctuations in interest rates; and providing information in the fields of banking, finance, trusts, estates, investments, asset management,financial planning, employee benefit plans, employee pension plans, and insurance through electronic means and by telephone