computer hardware and software for use in telecommunications management, enabling voice mail, facsimile receipt, facsimile transmission, electronic mail, the receipt and delivery of electronic messages, the receipt and delivery of electronic documents, the electronic receipt and delivery of images, processing credit card and similar payment transactions, electronic transmission of data, call routing, call queuing functionality, voice over IP (VOIP), conference calling, address book and contact management, personal contacts management, telephone call management; computer hardware and software controllable via telephone for use in telecommunications management, enabling voice mail, facsimile receipt, facsimile transmission, electronic mail, the receipt and delivery of electronic messages, the receipt and delivery of electronic documents, the electronic receipt and delivery of images, processing credit card and similar payment transactions, electronic transmission of data, call routing, call queuing functionality, voice over IP (VOIP), conference calling, address book and contact management, personal contacts management, telephone call management; telecommunications software and hardware used to manage, direct, route, transmit and receive telephone calls, electronic messages and audio and data signals over computer networks and telecommunications access lines; telephone equipment, namely, automated attendant apparatus and computer software for automatically answering telephone calls; call management systems, namely, answering systems in the fields of telecommunications and financial settlement, primarily off-premises equipment and systems for use in telecommunications management, enabling voice mail, facsimile receipt, facsimile transmission, electronic mail, the receipt and delivery of electronic messages, the receipt and delivery of electronic documents, the electronic receipt and delivery of images, processing credit card and similar payment transactions, electronic transmission of data, call routing, call queuing functionality, voice over IP (VOIP), conference calling, address book and contact management, personal contacts management, telephone call management

telecommunications access services, namely, providing telecommunications carriers access to the network