Computer software for the purpose of enabling collaboration with internal and external service providers through hosted software application service provider; computer software enabling greater visibility and transparency into internal and outsourced service provider relationships through project and program management tools; computer software for analysis or evaluation of digital workflow, monitoring of electronic transactions, document sharing and peer to peer collaboration through hosted software application service provider; computer software providing for project planning and budgeting, technology investment analysis and and planning, project change request management by electronic bookkeeping of project change requests, invoice management for electronic payables and receivables, and problem ticketing for call center and help-desk support through hosted application service provider; computer software providing resource management tools for optimization and monitoring of employees and project team members through hosted application service provider; computer software enabling "Dashboard Analysis" for comparison, evaluation, analysis and tracking of business projects, initiatives or relationships in relation to service levels, expenses and overall performance of several different service providers; computer software for collecting, aggregating, collating, assembling and organizing aggregate statistical industry and service performance data on a sectoral, geographic, market or project-type basis for the purposes of resale as valuable market analysis or commercial analysis data