Computer software sold individually and Computer hardware and software, sold as a unit comprising a system for a comprehensive service for wireless long distance and local telephone communications providers to interconnect disparate systems to provide wireless subscribers automated call routing for access to public safety answering points, public service access providers, public safety agencies, and commercial firms providing emergency services; Telecommunications products, consisting of software and hardware sold individually and as unit for wireless long distance, local telephone companies, satellite communications, alternative and local exchange carriers, and other telecommunications providers to interconnect disparate systems and traditional telecommunications providers to provide automated call routing, and to provide caller location and positioning information; Computer software sold individually and Computer hardware and software, sold as a unit for use in management of emergency support information systems, namely, hardware and software for computer servers hosting emergency communication databases, and software for client PC-based workstations from which emergency communication data is accessed; Computer software sold individually and Computer hardware and software, sold as a unit for use in providing emergency support via telephone, telematic devices, modem and global computer networks from callers to emergency management system personnel; telecommunications products for automatic number and location identification systems to perform enhanced emergency call function, namely, multiplexers and electrical controllers; Computer software sold individually and Computer hardware and software, sold as a unit for use in the field of public safety answering systems for controlling automatic number and location identification microprocessors, collecting and reporting call information, records management and computer-aided dispatch; automatic number and location identification systems, namely computer hardware microprocessors for controlling and reporting call information, alternate computer hardware microprocessors control cards, multiplexers, electric controllers, terminals, key pads, printers and computer controlled data management and reporting units