Telephone directory information accessible via a global computer network; promoting the sale of the telecommunication services of others by providing bonus points for customers that purchase multiple telecommunication services such as local telephone service, domestic long distance service, worldwide computer access, voice messaging, speed dialing and call forwarding, which may then be redeemed for discounts on their telecommunications monthly invoice; business management reporting and billing services, namely, providing the reports on telephone usage and billing rates for incoming and outgoing calls; telephone directory services, namely, advertising the goods and services of others in telephone directories; online retail service in the field of telecommunications and information technology; computer database management; data processing services; and electronic retailing services via computer featuring a wide range of goods in the field of telecommunications and information technology; business consulting services for technology companies, for electronic commerce companies, for communications and global computer network-based companies and for exchanges, infrastructure providers, and for communications and computer network providers relating to management, engineering, financial security systems and security systems; business operational consulting services; business process re-engineering services; data storage and warehousing services; customer relationship management services; business consulting services in the field of electronic commerce; providing an interactive business computer database; consulting services in the field of database management