web-based software delivered under the application service provider (ASP) model to allow multi-user access to productivity, workgroup and business applications in the nature of E-mail, calendar, file storage and sharing management, storing and managing contact information, task management, Internet bookmarks, mailing list management, newsletter creation and editing tools, poll applications, group discussions and business forms and to allow distributors to deliver these applications to market to their users via these applications, to manage and provision user accounts and to generate reports on the usage of applications