computer services, namely, design and maintenance of local area networks and wide area networks; design of computer networks and systems; dissemination of information relating to computers, computer networks and computer services; design and development of electronic databases; installation, maintenance and repair of computer software; technical support services, namely, monitoring network systems and troubleshooting of computer hardware, software and network problems via telephone, web-site, e-mail and in person; security services for computer networks and systems, namely remote and onsite monitoring of computer systems of others and provision of encryption technology, administrative passwords, secure firewalls, and data backup; computer services, namely administration of computer networks and systems for others.