measurement and analysis of the effectiveness of computer applications architecture, design and usability on the World Wide Web; world wide web site traffic analysis; on-line decision support; e-business and e-commerce examinations, audits, checkups, inspections, reviews, scans, and surveys; Web content delivery analysis, including hardware, software and interface design; analysis of customer relationship management on the Web; analysis of supply chain management on the Web; business intelligence consulting as it relates to the Web; business management consulting as it relates to the Web; business processes on the Web management and consulting; Web marketing consulting services; project management in the fields of information systems design, specification, procurement, installations, and implementation for the Web; conducting business and market research surveys as it relates to the Web; business information services in the field of business change management, business process management, business strategic management and planning services, and business technology as they relate to the Web; Web usability forecasting and analysis; Web analysts personnel management consulting; preparing business reports about the Web; arranging and conducting trade shows and conferences in the fields of business and business management as they relate to the Web