CUSTOMER RELATIONSHIP MANAGEMENT AND CONSULTATION SERVICES FOR FINANCIAL SERVICES COMPANIES, COMMUNITY BANKS, CREDIT UNIONS, SAVINGS AND LOANS, INSURANCE COMPANIES, INSURANCE AGENCIES AND BROKERAGE FIRMS, NAMELY, PROVIDING PROFIT SURVEY AND ANALYSIS, MARKETING AND DEMOGRAPHIC DATA, SALES VOLUME TRACKING FOR OTHERS, CUSTOMIZED DATABASE MANAGEMENT, BUSINESS RESEARCH, TRACKING OF PRODUCTS OPERATIONS AND CUSTOMERS; DEVELOPMENT, IMPLEMENTATION AND TRACKING OF MARKETING PROGRAMS AND PROMOTIONAL CAMPAIGNS; PREPARING AND PLACING ADVERTISEMENTS FOR OTHERS VIA DIRECT MAIL, TELEPHONE, ELECTRONIC BILLBOARDS AND THROUGH A GLOBAL COMPUTER NETWORK; DEVELOPING PROMOTIONAL CAMPAIGNS FOR BUSINESS; CONDUCTING BUSINESS AND MARKET RESEARCH SURVEYS; ECONOMIC FORECASTING AND ANALYSIS

TRAINING IN THE USE AND OPERATION OF COMPUTERS AND COMPUTER SOFTWARE FOR FINANCIAL SERVICES COMPANIES, COMMUNITY BANKS, CREDIT UNIONS, SAVINGS AND LOANS, INSURANCE COMPANIES INSURANCE AGENCIES AND BROKERAGE FIRMS; EDUCATIONAL SERVICES FOR FINANCIAL SERVICES COMPANIES, COMMUNITY BANKS, CREDIT UNIONS, SAVINGS AND LOANS, INSURANCE COMPANIES, INSURANCE AGENCIES AND BROKERAGE FIRMS, NAMELY, CONDUCTING CLASSES, SEMINARS, CONFERENCES AND WORKSHOPS IN THE FIELDS OF COMPUTER SOFTWARE, MARKETING, CONSULTING AND CUSTOMER RELATIONSHIP MANAGEMENT, AND DISTRIBUTING COURSE MATERIALS IN CONNECTION THEREWITH