Computer software for use in management of emergency support information systems, namely, software for computer servers hosting emergency communication databases, and software for client PC-based workstations from which emergency communication data is accessed; Computer software for use in providing emergency support via telephone, telematic devices, modem and global computer networks from callers to emergency management system personnel; Computer software for management and handling of 911 calls and the emergency; Telecommunications products for automatic number and location identification systems to perform enhanced emergency call function, namely, multiplexers and electrical controllers; Computer software for use in the field of public safety answering systems for controlling automatic number and location identification microprocessors, collecting and reporting call information, records management and computer-aided dispatch; Automatic number and location identification systems, namely computer hardware microprocessors for controlling and reporting call information, alternate computer hardware microprocessors control cards, multiplexers, electric controllers, terminals, key pads, printers and computer controlled data management and reporting units

Communication services, namely electronic communication and information systems that facilitate access to and use of emergency information by emergency administration personnel, public service access providers, public safety agencies, and commercial firms providing emergency services; Telecommunication services, namely, providing access to and use of emergency information by emergency administration personnel and public services access providers; Delivery of messages by electronic transmission; Electronic transmission of messages and data; Electronic voice messaging, namely, the recording, storage and subsequent transmission of voice messages by telephone; Telecommunications services, namely providing access to, use of and routing of emergency information by administration personnel and public services access providers; Broadcasting emergency situations via telephone, radio, television, cable television, wireless telecommunications and data communications, satellite and global computer networks; Communication services, namely electronic communication and information systems that facilitate access to and use of emergency information by emergency administration personnel, public service access providers, public safety agencies, and commercial firms providing emergency services; Providing telecommunications connections to a global computer network for use by emergency administration personnel, public service access providers, public safety agencies and commercial firms providing emergency services; Telephone voice messaging services, namely, public notification of emergency situations via telephone in the nature of pre-recorded messages; telecommunications gateway services, namely call generation and voice messaging; electronic voice messaging, namely, the recording, storage and subsequent transmission of voice messages by telephone; Outcall notification services, namely providing private information and communicating critical emergency information about subscribers to public safety agencies, responding field units, and notifying designated persons identified by subscribers; Telecommunication services, namely a nationwide comprehensive service for wireless long distance, local telephone companies, satellite communications, alternative and competitive local exchange carriers, and other telecommunications providers to interconnect and integrate disparate systems and traditional telecommunication providers to provide automated call routing for access to emergency support public safety answering points; Private information and notification system for communicating critical emergency information about subscribers to public safety answering points and to responding field units and to notify subscriber designated contacts

Maintaining, verifying, hosting, and updating a disparate database all related to emergency support information, location of individuals and businesses and providing maintenance and verification of emergency information databases, facilitating the location of specific phone numbers and locations within a private branch exchange, providing information related to emergency information and location databases; Maintenance of computer software in the field of emergency information; Hosting of emergency communication databases for others on a computer server for a global computer network; Computer services, namely providing individual databases to the general public to access and input personalized emergency information and preferences which may be useful to providers of emergency services such as family information, emergency contact information, medical conditions, security access codes, language limitations, clergy and religious preferences, family notification instructions, personal information, treatment preferences, medical service provider preferences; Providing both on-line and stand-alone electronic database in the field of emergency response for fire fighting, police protection, ambulance transport, emergency medical technician services, medical services, crisis evacuation, and natural disaster preparation and relief; Electronic monitoring of telephone calls from subscribers and providing information to emergency facilities; Integration of computer systems and networks for use in providing call routing, automated call routing, automatic location identification and emergency support to public safety answering points