Computer software, downloadable computer software, and ecommerce applications software platforms all for operating and managing ecommerce websites and online transactions, integrating customer ecommerce interactions across website, email, mobile applications, contact centers, live agents, and physical store channels, managing ecommerce website content, merchandizing, and online catalogs, providing customer relations management tools for order administration, sales support, and customer service, developing and implementing website marketing strategies and campaigns, and evaluating ecommerce website design, content, and functionality and online products and marketing; Computer software and downloadable computer software for ecommerce optimization services featuring tools for sales and customer service communications via online chats and telephone calls, tracking customer chats and telephone calls, operating interactive online video advertisements, implementing and operating website-embedded online voice messages, and providing automated online merchandizing and product offerings

Computer software services in the field of design, development, selection, integration and implementation of computer software for use in designing, implementing, managing and operating ecommerce websites and online transactions; Applications service provider (ASP) services, namely, providing temporary use of non-downloadable computer software applications and platform by others for designing, implementing, hosting, managing and operating ecommerce websites and online transactions; Software as a service (SAAS) services, namely, hosting software for use by others for use by businesses for sales and customer service communications via on-line chats and communications; Software as a service (SAAS) services, namely, hosting non-downloadable computer software applications and platform for use by others for designing, implementing, managing and operating ecommerce websites and online transactions and click to call and click to chat services