Software as a service SAAS services featuring software in the field of time management, calendaring, scheduling, personnel management, asset tracking, record keeping, and data analysis for use by emergency service organizations and individuals, namely, web-based software used to manage records of call responses, National Fire Incident Reporting System NFIRS compliant call reports, NFIRS report data analysis, user training history, user contact information, communication and notification policies, user employment records, event calendars, organization history calendars, work availability monitoring, work availability calendars, charts and reports, asset tracking, asset maintenance records, variable access and authentication policies