Fixed Line Audits, Usage Audits, Long distance Audits, Network Optimizations, Network Audits, Bill Processing, Remunerations, Hardware Audits, Circuit Term Renewals, Contract Development, Network Security, Provisioning, MTTR Reduction, Quality of service monitoring, T1 Availability, SS7 Availability, Process Development, Process ReEngineering, Outsourcing Audits, Churn Reduction, Network Planning, VOIP, Drive Testing, RF Design, Provisioning, Core Implementation, Contract Fraud Alerts Process Development/Refinement, Infrastructure Security, Port Mapping, Database Cleansing, Code Moves, Network Repair, Site Audit and Vendor Compliance (SAVC), Outage Credit Process Implementation(OCPI), Site Maintenance Process Implementation(SMPI), Telecommunications Service Priority Implementation(TSPI), Churn Busters