computer telephony software; downloadable computer software for developing other computer programs; downloadable computer software for assisting developers in creating program code for communications applications, telecommunications services, instant messaging applications and SMS applications; downloadable computer telephony software for the creation, development and deployment of computer telephony applications, for integration of computer communications networks and telecommunications networks, and for routing, management, enhancement, and configuration of communications over telecommunications and computer communications networks; computer telephony software for the creation, development and deployment of computer telephony applications, for integration of computer communications networks and telecommunications networks, and for routing, management, enhancement, and configuration of communications over telecommunications and computer communications networks

computer telephone communication services; Internet telephone communication services; telecommunication services, namely, local and long distance transmission of voice, data, graphics by means of telephone, telegraphic, cable, and satellite transmissions; voice over internet protocol services; providing co-location services for voice and data communications applications; telecommunications reseller services, namely, providing value added Interactive Voice Response telecommunication services; providing telephone conferencing services and providing telephone auto attendant services; communications and telecommunications services in the area of automated voice applications and communications systems, namely, providing telephone call routing, interactive voice response, and teleconferencing; telephone call management services, namely, telephone call bridging, telephone call transferring, and telephone call conferencing; electronic transmission of data, documents and voice mail via computer terminals; communications and telecommunications services in the area of automated voice applications and communications systems, namely, providing telephone call routing, interactive voice response, and teleconferencing

Application service provider featuring software in the field of Interactive Voice Response; application service provider, namely, hosting computer software applications for the use of others and applications featuring software in the field of Interactive Voice Response; providing on-line non-downloadable software for developing other computer programs; providing on-line non-downloadable software for assisting developers in creating program code for communications applications, telecommunications services, instant messaging applications and SMS applications; hosting computer telephony applications over a network for others; hosting computer telephony applications and automated voice applications over communications network for others; consulting services in the area of automated voice applications and communication systems; integration of telecommunication and computer systems; integration of telephone call center services with computer and communications systems for others; integration of telecommunication and computer systems; integration of telephone call center services with computers and communications systems for others