Computerized on-line ordering services and electronic catalog services featuring vehicle parts and equipment, vehicle care products and tools for servicing and repairing vehicles and equipment; providing consumer information in the field of vehicles, vehicle parts and equipment, vehicle maintenance and repair via the Internet; providing on-line customer service in the field of retail store services related to customer inquiries, tracking and order and verifying payment, providing locations of stores and directions to stores, and enabling on-line users to create their own customized shopping lists with personalized customer information to facilitate shopping for and ordering of vehicle parts and equipment, vehicle care products and tools for servicing and repairing vehicles and equipment; promoting the sale of goods and services of others through the distribution of printed material and promotional contests; conducting business and market research surveys