Computer software and downloadable computer software used to perform business operations and general office functions, namely, document authoring, document storage, document retrieval, document version history tracking, document profiling, document access control, and document security, managing electronic mail, calendar and scheduling, desktop publishing, image editing, graphics creation and editing, drawing, computer aided design and drafting, creation of multimedia presentations, project management, customer management, business planning, business consolidation, business risk management, credit risk management, financial risk management, quality management, project management, stake holder and shareholder relationship management, simulation and enterprise business management, business financial management and direct mail management, manufacturing production and materials management, accounting and finance, quality management and plant maintenance, and personnel and project management; software platform for software integration in the field of business management, graphical user interface, computer graphics, database management, database application and database process integration, editing, organizing, modifying, book marking, transmission, storage, and sharing of data and information, customer relationship management, database management, facilities management, business process integration, resource management, adaptive manufacturing, object modeling, application development, predictive maintenance of computer systems, personnel and resource management, computer hardware device integration, supply chain management, research and development; communications software for connecting global computer networks; computer software for creating searchable databases of information and data; computer software for the collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information; computer software for administration of computer local area networks; computer software for controlling and managing access server applications; computer software for encryption; computer software that provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; computer software to enhance the audio-visual capabilities of multimedia applications, namely, for the integration of text, audio, graphics, still images and moving pictures; computer software, namely, software development tools for the creation of mobile internet applications and client interfaces; enterprise software in the nature of a database for non-transactional data and a search engine for database content; facilities management software, namely, software to control building environmental, access and security systems

Printed materials, namely, catalogs, manuals, user guides, and operating instruction sheets, featuring information on the operation of computer software