Telemarketing services for outbound and inbound calls; providing outsourced customer support services for others in the nature of business information management and receiving and responding to business-to-business sales, service, lead generation, lead qualification, and general consumer information inquiries of customers through telephone, electronic mail, facsimile, and internet-based means and featuring interactive voice response and speech recognition technology; marketing services provided to others in business-to-business applications, namely, telesales services, lead generation and qualification services, and sales appointment setting services; customer relationship management services; computerized database management; back-office business processing services, namely, data processing, mail sorting, handling and receiving, all the foregoing services being offered to domestic and international businesses

Telecommunications services in the nature of electronic message sending in business-to-business applications, namely, providing outbound alert messages for others by means of telephone, text messaging and electronic mail; computer services, namely, e-mail response services