Computer software for providing market research and public relations services that monitor, aggregate and analyze messages posted by consumers on the global computer network, interactions between consumers and companies in the form of call center logs, mail, fax, e-mail communications, purchase information, warranty claims and information from new sources on consumer behavior; social media analytic software in the fields of intelligence, security, homeland security, and national intelligence, for use in monitoring, aggregating, analyzing and researching social media, namely, communications via Internet forums, weblogs, social blogs, wikis, podcasts, pictures, picture-sharing, vlogs, wall-postings, email, instant messaging, music-sharing, crowdsourcing, and voice over IP

Consumer research; marketing services, namely, conducting consumer tracking behavior research and consumer trend analysis providing business marketing information; marketing and public relations consulting, and statistical evaluation of marketing data; business, marketing and public relations consulting based on statistical evaluation of consumer Internet messages, dialogue, posting, blogging, and traffic; market and public relations research services that monitor, aggregate and analyze messages posted by consumers on the Internet, interactions between consumers and companies in the form of call center logs, mail, fax, e-mail communications, purchase information, warranty claims and information from new sources on consumer behavior; advice on the analysis of consumer buying habits and needs; commercial information agencies; marketing consulting; market research consultation; conducting public opinion polls; conducting marketing studies; conducting business research and surveys; information and expert opinions relating to companies and business; market opinion polling studies; public relations, namely, conducting public opinion research and analysis for application in public relations crisis prevention and management; public opinion polling; public opinion surveys; business consultation and management regarding marketing activities and launching of new products; business marketing consulting services; creation of marketing tools designed to increase a client company's knowledge of customer needs and its competitors' products and services, pricing, advertising strategy and sales strategy; development of marketing strategies and concepts; business advice and analysis of markets; providing a website for users to receive information regarding market research services that monitor, aggregate and analyze messages posted by consumers on the Internet, interactions between consumers and companies in the form of call center logs, mail, fax, e-mail communications, purchase information, warranty claims and information from new sources on consumer behavior; providing a social media analytics website in the fields of intelligence, security, homeland security, and national intelligence; providing a persistent database of social media analytic data in the fields of intelligence, security, homeland security, and national intelligence

Application service provider, namely, providing software as a service for market research services that monitor, aggregate and analyze messages posted by consumers on the Internet, interactions between consumers and companies in the form of call center logs, mail, fax, e-mail communications, purchase information, warranty claims and information from new sources on consumer behavior; application service provider, namely, providing software as a service for social media analytics and providing a tool set to monitor the social web and provide real-time, actionable information

Research in the fields of intelligence, security, homeland security and national intelligence