Telemarketing services for outbound and inbound calls; providing customer service for others in the field of customer relationship management services; providing outsourced customer support services for others in the nature of business information management and receiving and responding to sales, service, lead generation, lead qualification, and general consumer information inquiries of customers through telephone, electronic mail, facsimile, and internet-based means and featuring interactive voice response and speech recognition technology; marketing services, namely, business marketing consultation; customer relationship management services; computerized database management; back-office business processing services, namely, data processing, mail sorting, handling and receiving, all the foregoing services being offered to domestic and international businesses

Debt collection services featuring automated interactive voice response and speech recognition technology and automated alert messaging in addition to the use of live collection agents to make and respond to telephone collection calls

Electronic message sending, namely, providing outbound alert messages for others by means of telephone, text messaging and electronic mail; computer services, namely, e-mail response services