Management of telephone call centers for others; operation of telephone call centers for others; providing real-time customer support services, namely, providing product information and answering customer questions via the global computer network; providing services in the field of customer service and support and sales; development, management and automation of online communications in the fields of customer service and support and sales; providing real-time chat services for others in the field of customer service and support and sales; promoting the goods and services of others, namely, processing customer service calls, providing customer support services, and customer care services online; providing live online customer support and contact services via a global computer information network; outsourcing of back office business process support services for others in the fields of retail sales services, namely, providing on-line customer support services for others, electronic processing of orders for others, and consulting services in the field of customer service

Telecommunication services and internet services in the field of communication of sales, marketing or service interactions over networks; providing customer support services online; telecommunication services and internet services, namely, providing live communication between people on the internet and provides for real-time customer support in International Class 38; and ASP services for hosting computer software for use in providing real-time customer support services; ASP services for hosting computer software for use in providing online live chat support services and call centers; ASP services for hosting computer software for use in providing customer support services; creating customized online software for the development, management and automation of online communications in the fields of customer service and support and sales; ASP services for hosting computer software which enables live communication between people on the internet and provides for real-time customer support; ASP services for hosting computer software for real-time chat software for customer service and support and sales applications; ASP services for hosting computer software to allow customers to access the interactive customer services of others via a global computer network