Computer software for use in electronic entry and management of timekeeping and expenses for professional services; computer software for use in tracking email activity and facilitating electronic entry and management of timekeeping and expenses for professional services related to email; computer software for facilitating electronic entry and management of timekeeping and expenses for professional services related to telephone calls, voicemail, and audio to text recordings; technical support services, namely, installation, system integration, maintenance, and troubleshooting of computer software; computer services; computer services, namely providing software as a service for managing timekeeping and expenses for professional services; computer services, namely providing software as a service for managing telephone calls and messages for professional services; telecommunication services; telecomunication services, namely recording messages, converting voice to text, associating messages with customer information, tracking telephone activity and facilitating electronic entry and management of timekeeping and expenses for professional services related to telephone calls, voicemail, and audio to text recordings