Computer software, computer programs and associated instruction manuals sold as a unit all for use in the dental practice and veterinary practice fields, namely, for use in managing dental practices, veterinary practices and their personnel, providing training and assistance regarding management of dental practices, veterinary practices and their personnel, strategic planning for dental practices, veterinary practices and their personnel, setting and adapting goals and standards for dental practices, veterinary practices and their personnel, measuring results and performance for dental practices, veterinary practices and their personnel, providing notices and analysis with respect to results and performance for dental practices, veterinary practices and their personnel, analyzing and reporting results and performance for dental practices, veterinary practices and their personnel, entering, displaying, printing, tracking, analyzing, organizing, modifying, managing, storing and reporting data and information with respect to dental practices, veterinary practices and their personnel, providing checklists and task lists regarding management of dental practices and veterinary practices, tracking performance and timeliness with respect to checklists and task lists, analyzing and reporting as to improvement in management of dental practices and veterinary practices, analyzing and reporting efficiency and effectiveness, tracking and managing referrals, patient development and reporting, patient management and reporting, patient retention and reporting, patient scheduling, pet scheduling, appointment scheduling, analyzing and reporting as to service utilization, personnel management and reporting, employee management and reporting, revenue management and reporting, cost management and reporting, cost control management and reporting, expense management and reporting, profitability management and reporting, budget management and reporting, and preparing and analyzing financial statements and data