telecommunications hardware, namely, telephone switching equipment, telephone handsets and other human interface hardware for use in conjunction with other telecommunications or telephone equipment; servers and related computer hardware for use in dialing campaign management and for integration into telecommunications systems; servers and related computer hardware for use in the routing, switching and handling of telephone calls in a telecommunications network and the operation of a telephone calling network between devices, using VOIP or other protocols; private branch exchange (PBX) telephone switches; computer software namely software for use in the control and operation of private branch exchange (PBX) telephone hardware using VOIP or other protocols, soft phone software for use on a computer in conjunction with a private branch exchange or other telephony server system, customer relationship management software and database or organizer software for use in the tracking or maintaining of various information about individuals, customers or clients of an organization

telecommunications and business consulting services, namely, consulting with individuals and organizations about the design and implementation of call centers and automated telephone management systems, and customer relationship management systems and software; telecommunications and business consulting services, namely administering or verifying telephone dialing information for use by others in the conduct of telephone campaigns to ensure compliance with the do-not-call registry and other government regulations and requirements