Technical consultation, research, design and engineering for others in the field of computer hardware and software for use in wireless telecommunications, telephone and messaging systems and computer networking, said services being provided via local and wide area networks, the Internet and in person; providing information via local and wide area networks and the Internet about technical consultation, research, design, and engineering in the fields of computer hardware and software for use in wireless telecommunications, telephone and messaging systems and computer networking; and technical support services, namely, troubleshooting of computer hardware and software problems via telephone, e-mail, and in person in the fields of wireless telecommunications, telephone and messaging systems and computer networking; and installation manuals provided therewith