Technical support, namely, monitoring of network systems for the water and utility industries and troubleshooting of computer software problems via telephone, in person, and over the Internet; providing temporary use of and ASP-hosted on-line non-downloadable software for use in meter reading; providing temporary use of and ASP-hosted on-line non-downloadable software for use in data collection and control, analysis, storage, communications and data exchange in the water and utilities industries; providing temporary use of and ASP-hosted on-line non-downloadable software for generating reports; providing temporary use of and ASP-hosted on-line non-downloadable computer network application software; providing temporary use of and ASP-hosted on-line non-downloadable software for generating email and other alerts regard water leakages, utility outages and other related issues; providing temporary use of and ASP-hosted on-line non-downloadable communication software for use in the utility and water industries; providing temporary use of and ASP-hosted on-line non-downloadable computer operating programs and computer software for application and database integration for use in the utilities and water industries; providing temporary use of and ASP-hosted on-line non-downloadable software for load management and demand response; providing temporary use of and ASP-hosted on-line non-downloadable software for use in the water and utilities industries, namely, for use in association with water and utilities facilities management