Providing temporary use of on-line non-downloadable software used to create a personalized on-line information service, namely, software used in connection with searching, extracting, retrieving, categorizing and displaying information and other content including text, electronic documents, databases, audio visual information and graphics; providing information at the specific request of end-users by means of telephone or global computer networks; computer services, namely, creating indexes of information, sites and other resources available on computer networks