business advice and information, namely, providing a website featuring business information regarding the creation, implementation, or facilitation of business systems, processes, policies and protocols; business consulting and information services; business management and business process consulting services; consulting services in business organization and management; business consulting services to create or facilitate business systems, processes, policies and protocols

training services, classes and seminars in the field of computer software; training services, classes and seminars in the field of business process management; training services, classes and seminars for the creation, implementation, or facilitation of business systems, processes, policies and protocols in the field of business management

Application service provider (ASP) services featuring software for authoring, distributing, approving and scheduling policies, procedures, business algorithms, and protocols; providing on-line non-downloadable software for authoring, distributing, approving and scheduling policies, procedures, business algorithms, and protocols; Application service provider (ASP) services featuring software for importing preconfigured groups of data, documents, business processes, business or computer protocols; providing on-line non-downloadable software for importing preconfigured groups of data, documents, business processes, business or computer protocols; Application service provider (ASP) services featuring software for adding, deleting, categorizing, assigning, and grouping protocols, and providing privileges to users and groups of users by departments or divisions; providing on-line non-downloadable software for adding, deleting, categorizing, assigning, and grouping protocols, and providing privileges to users and groups of users by departments or divisions; Application service provider (ASP) services featuring business process management software; providing on-line non-downloadable business process management software; technical consulting services in the field of computer software; technical support services, namely, troubleshooting of computer software problems