computer software, namely, computer server and client software for business process management, workflow management, process control, records management, document management, web content management, enterprise content management, knowledge management, information management, customer relationship management, information retrieval, information access, compliance management, facility management, automation, business intelligence, enterprise resource planning, accounting, archiving; computer software for electronic forms management; computer software for electronic delivery; computer software for report generation; computer software for data encryption and data compression; computer software for administering, managing, monitoring and diagnosing hardware and software infrastructures and components in a computer network; computer software for quality assurance, quality management and automated testing; computer software for computer based training, web based training and education; computer e-commerce software to allow users to perform electronic business transactions via global computer network; software development tools; software for developing web sites; computer software for software distribution and software updating services; computer software for application and data integration; compiler software; computer search engine software for searching, indexing, compiling and organizing information; computer security and authentication software to control access to information and resources; computer communication software for managing the exchange of communication and data; computer software for mobile phones and personal digital assistants

manuals for use with computer software; newsletters, pamphlets, informational flyers, catalogues, magazines, books, instruction manuals, user guides and reference guides all in the fields of computer software

Providing information in the field of business and commerce; retail services in the nature of an online retail store service featuring computer programs, computer related books and publications and other computer related products; mail order services in the field of computer programs, computer related books and publications and other computer related products; organizing, arranging, conducting of business conferences in the fields of personalized and interactive entertainment, computer hardware and computer software

Installation of computer networks; installation of computer hardware; maintenance, updating and repair of computer networks; maintenance, updating and repair of computer hardware

Communications via global and local networks or the internet, namely, transmission of data and information; mutual electronic exchange of data stored in databases, storage systems and datacenters accessible via telecommunication networks

Technical support services, namely, troubleshooting of computer software and computer program problems; professional consultation in the field of computer hardware and computer software; computer and technical consulting and support services, namely, troubleshooting of computer hardware, software and network connection problems; computer programming services; consulting and technical support services in the field of the design and use of computer programs, computers, computer hardware and computer systems; professional consultation in the field of information technology, computer hardware, computer software and computer programming for others