Computer programs and software for business and government enterprise and process management, namely, software for creating, monitoring, maintaining and linking databases, data and information and content relating to customers, suppliers, other business and government enterprise contacts, inter-enterprise systems, and intra-enterprise systems; computer software for use by business and government enterprises to manage interactions with their customers and suppliers via the Internet, intranet, telephone, electronic mail, facsimile, in person and mail; [computer software for managing customer and supplier service requests; accounting software; ]computer programs and software, namely, resource planning and process efficiency software, namely, software for managing resource data [and training and educating employees; ]business and government enterprise and process mapping management software, namely, software for creating a linked mapped representation of business and government enterprises, process to assist in business and government enterprise management and workflow management; business and government enterprise and modeling software, namely, software for creating a linked visual and data representation of business and government enterprise process to assist in business and government enterprise management and workflow management; [content management software for the creation and management of websites; ]business and government enterprise intelligence and analytics software for use in databases, data analysis; enterprise resource planning software for business and government enterprises[; supply chain management software]

Computer services and computer programming services, namely, design, development, customization, and updating of computer programs, software, and host environments; technical support, namely, technological assistance regarding information technology accounting software, resource planning and process efficiency software, namely, software for managing resource data and training and educating employees; on-line non-downloadable business and government enterprise and process mapping management software, namely, software for creating a linked mapped representation of business and government enterprise process to assist in business and government enterprise management and workflow management; on-line non-downloadable business and government enterprise and modeling software, namely, software for creating a linked visual and databases and data representation of business and government enterprise process to assist in business and government enterprise management and workflow management; on-line non-downloadable content management software for the creation and management of websites; on-line non-downloadable business and government enterprise intelligence and analytics software for use in data analysis; on-line non-downloadable enterprise resource planning software for business and government enterprises; on-line non-downloadable supply chain management software; application service provider (ASP) featuring software in the fields of accounting software, human resource planning and process efficiency software, namely, software for managing resource data and training and educating employees; on-line non-downloadable business and government enterprise and process mapping management software, namely, on-line non-downloadable software for creating a linked mapped representation of business and government enterprise process to assist in business and government enterprise management and workflow management; on-line non-downloadable business and government enterprise and process modeling software, namely, software for creating a linked visual and databases and data representation of business and government enterprise process to assist in business and government enterprise management and workflow management; on-line non-downloadable content management software for the creation and management of websites; on-line non-downloadable business and government enterprise intelligence and analytics software for use in data analysis; on-line non-downloadable enterprise resource planning software for business and government enterprises; on-line non-downloadable supply chain management software