Computer software for automating and streamlining document collaboration, document workflow, document processes, document management and data capture; computer software for automating, managing and optimizing business processes that require the sharing and management of information within a computer or communications network and between computer or communications networks; computer software for the collection, editing, organizing, modifying, transmission, storage, archiving and sharing of data and information; computer software for the creation, rendering, conversion, viewing, annotating, reviewing, delivery, secure and remote distribution, and printing of Portable Document Format (PDF) files and interactive electronic documents; computer software for generating, assembling, manipulating, transmitting, sharing, distributing, processing and printing electronic forms and documents and integrating computerized forms in business workflow, operations and processes; computer programs for filling in and submitting forms on-line and offline and transferring electronic documents via computer networks, wireless networks and local or global communication networks; computer software for document access control, security, data encryption and process management; computer network server software for managing the use and access to electronic documents on computer networks and global computer networks; computer software for delivery of electronic documents via print, fax, facsimile, e-mail or web; computer software development tools; printed user manuals and instructional books sold as a unit therewith; electronic publications, namely, user manuals and instructional books in the fields of computer software, desktop publishing, digital publishing, electronic publishing, business document and forms creation, management and control, and automation of business document and forms processing and workflow recorded on computer media

Computer software technical support services in the nature of consulting services, troubleshooting services for computer hardware and software problems, help desk services for troubleshooting of computer hardware and software problems, providing technical computer software information, and updating of computer software for others; computer software development and design for others; consulting services in the field of computer software development and design; providing on-line support services for computer software users, namely, consulting services, troubleshooting services for computer hardware and software problems, help desk services for troubleshooting of computer hardware and software problems, providing technical computer software information, and updating of computer software for others; computer programming; technical support services, namely, troubleshooting of computer software problems; computer software maintenance; computer software design for others; computer software application support, namely, development, updating and maintenance of software; computer software application development; computer software application design; managed technical support services, namely, troubleshooting of computer software issues and problems; managed technical support services, namely, troubleshooting of computer software application issues and problems; software development for others in the field of existing computer applications; technical support services, namely, troubleshooting of existing computer application issues and problems