Computer hardware; biometric recognition devices; image and voice capture devices, namely, cameras, scanners, digitizers and microphones; computer application software for telephones; computer application software for operating image and voice capture devices; computer software for use in providing telephone services, for recordation of telephone calls, and for management of data collected regarding calls, callers, and recipients of telephone calls; computer software for detainee and administrative management for use by correctional institutions; computer software for law enforcement surveillance and investigation; computer software for communication of information between correctional institutions and law enforcement and investigative entities; computer software for call validation; computer software for use in providing telephone voice messaging services; computer software to enable analysis of communication to and from detainees of law enforcement or correctional facilities and the general population; computer software to enable detainees of law enforcement or correctional facilities and the general population to exchange communication; self service computer terminals and mobile data terminals for use in management of visitations to inmates in correctional facilities or jails; computer software for use in management of visitations to inmates in correctional facilities or jails; computer software for monitoring, marking and termination of telephone calls