Customer relationship management; Franchise services, namely, offering technical and business management assistance in the establishment and operation of retail stores; Mail order services featuring clothing, clothing accessories, hats, headwear, head bands, house wares, jewelry, perfumes, eye ware, bags, cosmetics, shoes, area rugs, home accessories, linens, pillows, blankets, sheets, bowls, plates, cups; Management and business consulting services in the field of retail, on-line retail, and mail order; On-line retail store services featuring clothing, clothing accessories, hats, headwear, head bands, house wares, jewelry, perfumes, eye ware, bags, cosmetics, shoes, area rugs, home accessories, linens, pillows, blankets, sheets, bowls, plates, cups; Providing consumer information in the field of clothing, clothing accessories, hats, headwear, head bands, house wares, jewelry, perfumes, eye ware, bags, cosmetics, shoes, area rugs, home accessories, linens, pillows, blankets, sheets, bowls, plates, cups; Retail department stores; Retail stores featuring clothing, clothing accessories, hats, headwear, head bands, house wares, jewelry, perfumes, eye ware, bags, cosmetics, shoes, area rugs, home accessories, linens, pillows, blankets, sheets, bowls, plates, cups