Application service provider featuring software in the field of dispatching services; computer services, namely providing non-downloadable computer software for dispatching, scheduling and managing wireless, mobile field service work forces and resources, provided through the Internet and an application service provider; computer services, namely providing non-downloadable computer software for creating, customizing, downloading, configuring, sending, and implementing electronic and hard-copy service and work order forms, provided through the Internet and an application service provider; technical support services, namely, troubleshooting of computer hardware and software problems, monitoring of network systems and providing back-up computer programs and facilities; licensing of intellectual property; all of the foregoing services provided to the utility, water, fuel and energy industries