Computer software for web based problems, logging and help desk tool for analytical and operational applications; software for sales planning, customer contacting and profiling, sales and marketing analysis, collections management, credit risk analysis, projection models; software for legacy systems which helps in integrating applications to interface with the legacy system for accessing and updating data, warehousing sourcing interface which would build capacity to upload data from a warehouse on an online or batch mode basis, data warehouse, application suite which is the total package of the software for banks; computer software for capturing and assigning requests, evaluating service levels, escalation of unresolved requests; computer programs for assigning responsibilities and target dates, search engines to identify customers, interfaces for pagers, interactive response units, mobile phones which helps banks to communicate with its customers through SMS or SHORT MESSAGING SERVICES; Software modules for banking and financial services such as Loan Management System, General Ledger, Cash management system, computer software for corporate, retail and investment banking, computer software for integrated delivery of all banking products across the branch networks, telephones, Automated Teller Machine (ATM), Point of Sale (POS) and internet augmented by customization, implementation, consulting and training services for banks; computer software scalable platform for data warehousing; computer software for creating and launching new options and products, computer software for artificial intelligence to allow customer value based handling; computer software program for customer information and services, handling transaction processing and security; computer programs for savings account and current account system, fixed deposit and recurring deposits, computer programs for handling loans with accessory modules, debit management and post dated instrument management, other fund based advances including cash credits and other related overdraft, bills and non-fund based advances; computer programs for foreign exchange-related transactions including foreign bills, foreign exchange, letter of credit and import bills; computer software program for day banker, namely, base level banking, remittances, passbooks printing, safe deposit vault, safe custody, signature capture and retrieval and finger print recognition, currency chest, government accounts, Public Provident Fund, stock investment, travelers cheques, Management Information System or MIS reports and Regulatory Returns or Re-returns, lockers, cashier with currency cheque and teller, membership for co-operative banks for maintaining the registry of the credit union/cooperative bank members, pension/Provident Fund or PF; computer programs for interface, Magnetic Ink Character Reader or MICR interface to read the MICR code on cheques and other negotiable instruments, telebanking, remote access to customers, clearing inward/outward that help banks in processing and clearing inward and outward cheques; computer software programs for common security shell for all modules of Cash Management System or CMS which help banks in managing the cash flows of banks as well as customers, definition of user groups that are based logically on roles and responsibilities, function level access matrix for a group, function level access matrix for a user, namely, to allow users to address software problems and concerns, computer software for security administration to ensure operation level access, encryption and decryption of data sent through WEB User Interface or WEB UI; computer software programs for collection of domestic and foreign currency instruments both in physical and electronic form, invoice data capture and matching across collection methods and collection transaction processing systems which help banks in processing various types of banking and accounting transactions, support for financing, namely, guarantee credit and check purchase; computer software programs to facilitate fund transfer and cheque methods, in-country and cross-border payments, invoice capturing, 2-tier reconciliation, Management Information Support or MIS and reporting; computer software program for management of surplus liquid balances by transferring them to interest bearing accounts through sweep facility, computer programs for netting of receivables or payable advises, namely, so that banks can advise users of transactions in a banking account using bilateral or unilateral arrangement; computer software programs for charge events which helps banks to compute fees and charges for various services and calculating charges at local or foreign currency, debiting user defined accounts; computer software programs for definition of accounting templates for different stage and transaction currencies, definition of Chart of Accounts or CoA, definition of accounting amounts for each General Ledger or GL in a given accounting templates, manual or auto authorization of a voucher; computer software programs for interface with various Account Payables or A.P.s or Account Receivables or A.R.s using common file format, interface cleaning engines, interface to bank's General Ledger or GL systems and interface to bank's Current Account Saving Accounts or CASA systems

Software development and design for the banking and financial sector and technical support services, namely, troubleshooting of computer software problems and removing bugs, providing computer system software upgrades to the Banking and Financial sector, consulting services relating to computer software, namely, online support by accessing users' computers and offline support by communicating with users via email and telephone; advisory services relating to computer software design, selection, implementation and use of computer software; computer software engineering relating to designing, and implementing computer software in the field of banking and finance; computer software research for software development; installation of computer software; software creation