Communications software for connecting people with online software applications; Computer communications software to allow customers to access bank account information and transact bank business; Computer hardware and computer software programs for the integration of text, audio, graphics, still image and moving pictures into an interactive delivery for multimedia applications; Computer software development tools; Computer software for accessing information directories that may be downloaded from the global computer network; Computer software for application and database integration; Computer software for creating searchable databases of information and data; Computer software for use in customer relationship management (CRM); Computer software for wireless content delivery; Computer software for preparing legal briefs, civil lawsuits, bankruptcy forms, general legal forms, and smart legal forms, that may be downloaded from a global computer network; Computer software that provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; Computer telephony software; Database management software for bankruptcy software and legal forms; Educational software featuring instruction in preparation of bankruptcy forms; WAN (wide area network) operating software; Web site development software