Computer hardware and computer software programs for the integration of text, audio, graphics, still image and moving pictures into an interactive delivery for multimedia applications; Computer search engine software; Computer software development tools; Computer software for accessing information directories that may be downloaded from the global computer network; Computer software for application and database integration; Computer software for communicating with users of hand-held computers; Computer software for computer system and application development, deployment and management; Computer software for controlling and managing access server applications; Computer software for controlling self-service terminals; Computer software for creating searchable databases of information and data; Computer software for providing an on-line database in the field of transaction processing to upload transactional data, provide statistical analysis, and produce notifications and reports; Computer software for the field of warehousing and distribution, to manage transactional data, provide statistical analysis, and produce notifications and reports; Computer software for use in customer relationship management (CRM); Computer software for wireless content delivery; Computer software that provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; Computer software to automate data warehousing; Computer software, namely, an application allowing sales and field service employees to update and receive data stored in an enterprise's computer databases in real time, using a mobile device, with full telephony integration with the telephone and/or software features of the mobile device; Computer software, namely, software development tools for the creation of mobile internet applications and client interfaces; Software for processing images, graphics and text

Data automation and collection service using proprietary software to evaluate, analyze and collect service data