Computer software for controlling and managing access server applications; communications servers; computer operating system software; computer software for computer system and software administration for use by IT professionals; computer software for managing email communications of small, medium, and large business entities and other organizations to and from remote computers and computer networks; computer software for performing calendar, scheduling and project management functions, for customer management of small, medium, and large business entities in the field of various business segments, for business planning, and for direct mail and direct mail customer data management; computer software for reading, editing, writing, moving, deleting electronic mails and creating electronic mail address databases; computer software for creating searchable databases of information and data; computer software-based graphical user interfaces; embedded application programming graphical user interface software; computer software tool kit containing libraries for use in developing computer software applications; electronic publications, namely, instructional manuals recorded on computer media for the foregoing goods sold as a unit therewith; none of the above products being designed specifically for use in accessing financial information or conducting financial transactions

Printed matter, namely, software application manuals, software products guides and printed visuals in the nature of promotional material relating to software products

Installation and maintenance of database software; installation and maintenance of computer software; technical support, namely, troubleshooting of computer software problems and advising end users on functionality of software; design and development of computer software; integration of computer systems, namely, integration of computer software; analysis of computer systems; updating of computer software for others; information and technical advisory and consultancy services, all relating to the foregoing services; providing software updates to others via computer networks and global communication networks; installation, maintenance, updating for others, configuration and programming of computer software and technical support, namely, troubleshooting of computer software problems, all delivered via global communication networks; computer services, namely, system administration, namely, monitoring, maintaining and operating computer systems for others for technical purposes and for providing back-up computer programs and facilities; providing software troubleshooting of computer software problems delivered via global communications networks and on-site for the customers; none of the above services being in relation to activities specifically dedicated to access to financial information or conducting financial transactions