Computer programs and computer software for use in parsing and extracting data from email and other electronic messages to integrate with other data, convert them into database records, and send auto-responses; computer programs and computer software for use as a internet mail server and to receive emails directly for processing; computer programs and computer software for use in creating reports and documents, updating email contacts, saving attachments to specific computer folders, sending multiple outgoing emails, transmitting text messages, sending faxes, controlling operating software processes, backing up email to databases, and running scripts and macros; computer programs and computer software for use as a live website visitor monitoring, tracking and interaction tool for and on the websites of others, for enabling tracking of website visitors in real time and interaction with website visitors via live chat and click-to-call back mechanisms, for the obtaining of website detailed traffic statistics, for generating and obtaining website analytics reports, real time page error and click-fraud alerts; computer programs and software used to protect website passwords and computer files, and for website user group management

Designing, developing, writing, updating, upgrading, and maintaining for others computer programs and computer software; trouble shooting in the nature of diagnosing computer software problems for others and resolving them; computer software consulting services for others; renting to others of computer programs and computer software