BUSINESS MANAGEMENT SERVICES, NAMELY, PROVIDING CUSTOMER RELATIONSHIP MANAGEMENT SERVICES, CUSTOMER SUPPORT MANAGEMENT SERVICES AND SALES SUPPORT MANAGEMENT SERVICES; BUSINESS MANAGEMENT CONSULTING SERVICES RELATING TO CUSTOMER RELATIONSHIP MANAGEMENT, CUSTOMER SUPPORT MANAGEMENT, SALES SUPPORT MANAGEMENT, AND MARKETING AUTOMATION; PROVIDING A WEBSITE WITH GENERAL INFORMATION OF INTEREST TO THE FIELDS OF ADVERTISING, MARKETING AND BUSINESS SERVICES

PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE TO STORE, MANAGE, TRACK, ANALYZE AND REPORT DATA IN THE FIELDS OF CUSTOMER SUPPORT, MARKETING, PROMOTION, SALES, CUSTOMER INFORMATION, CUSTOMER RELATIONSHIP MANAGEMENT, SALES SUPPORT AND EMPLOYEE EFFICIENCY; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE TO FACILITATE COMMUNICATING AMONG PEER PROFESSIONALS IN THE CUSTOMER SUPPORT, ADVERTISING, MARKETING AND BUSINESS SERVICES FIELDS; PROVIDING AN ONLINE DATABASE OF COMPUTER APPLICATION PROBLEMS AND SOLUTIONS TO ENABLE SUPPORT PERSONNEL TO RESPOND TO CUSTOMER INQUIRIES, MANAGE CUSTOMER INQUIRIES, AND RESOLVE CUSTOMER PROBLEMS; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE FOR TROUBLESHOOTING COMPUTER APPLICATION PROBLEMS AND ANSWERING COMPUTER APPLICATION QUESTIONS; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE FOR COMPUTER TELEPHONY INTEGRATION, NAMELY, TO ALLOW INTERFACING AMONG COMPUTERS, COMPUTER NETWORKS, TELEPHONES, TELEPHONE ACCESSORIES, AND TELECOMMUNICATIONS NETWORKS, IN THE FIELDS OF CUSTOMER SUPPORT AND CUSTOMER RELATIONSHIP MANAGEMENT