telephone and telecommunications networks; telecommunications, namely, national long distance (NLD), international long distance (ILD), telephone communications, namely, real-time communications among users of telephones, computers, and personal digital assistants; internet telephony; integration of voice, video, chat, instant messaging and whiteboarding; and electronic transmission of voice messages, data and information messages; call routing based on such parameters as time and date, load balancing, resource availability, and least cost routing; telecommunications security services, namely, promulgating security protocols throughout given networks, limiting access to only authorized users, preventing call theft, and fraudulent use of the network