Computer software and downloadable software used for remote, central management control and administration of IT network management systems designed to make managing networked systems easier, less time consuming and more cost effective; compact discs featuring executable software, technical requisites for the operation and licensing of the software, reseller and distributor guidance material, instructions and agreements, software licensing requisites, technical documentation, (namely software specifications, functional specifications, minimum platform requirements, reports, notes, extracts or scripts of technical code and tables, extracts or scripts of technical procedures and processes, technical spreadsheets, technical usage information, technical libraries, universal naming conventions and technical manuals), user documentation (namely guidance material, help documents and screen layouts, example usage descriptions and definitions, extracts or lists, FAQ's, and user manuals) presentations, training course material, sales, marketing and promotional material in respect of the software for use by the sales and marketing personnel of its third party resellers and distributors, all relating to the [ above mentioned ] * above-mentioned * computer software and downloadable software; pre-recorded videos, audio cassettes and DVDs featuring technical and user guidance material (namely software specifications, functional specifications, minimum platform requirements, reports, notes, extracts or scripts of technical code and tables, extracts or scripts of technical procedures and processes, technical spreadsheets, technical usage information, technical libraries, universal naming conventions and technical manuals), help documents and screen layouts, example usage descriptions and definitions, extracts or lists, FAQ's, and user manuals, reseller and distributor guidance material, presentations, training course material, sales, marketing and promotional material, namely videos, CD's, DVD's, audio cassettes, demonstration copies of software and evaluation copies of software and mouse pads for use by the sales and marketing personnel of its third party resellers and distributors, all relating to the above-mentioned computer software and downloadable software

Magazines containing newsletters, user-group material, reseller and distributor guidance material, technical guidance, user guidance, presentations, training course material, sales, marketing and promotional material in respect of the software for use by the sales and marketing personnel of its third party resellers and distributors, all in relation to computer software and downloadable software; non-fiction books containing technical documentation, user documentation, training, sales, marketing and promotional material in respect of the software for use by the sales and marketing personnel of its third party resellers and distributors, all in relation to computer software and downloadable software; printed matter, namely technical and user documentation (namely software specifications, functional specifications, minimum platform requirements, reports, notes, extracts or scripts of technical code and tables, extracts or scripts of technical procedures and processes, technical spreadsheets, technical usage information, technical libraries, universal naming conventions and technical (manuals), guidance material, help documents and screen layouts, example usage descriptions and definitions, extracts or lists, FAQ's, and user manuals), case studies, information cards, namely data sheets comprising pre-sales technical product information for use by the sales and marketing personnel of third party resellers and distributors, and training, sales, marketing and promotional material, namely manuals, books, brochures, press releases, paper folders, information cards, case studies, printed audio-visual aids, pens, stationery, company profiles, plastic sleeve binders, paper and plastic laminated report covers and paper badges in relation to the aforementioned computer software and downloadable software; photographs; user manuals for use in the generation of sales of computer software and downloadable software and to describe how or what to do for users wishing to benefit from full and proper use of the software

Design and development of computer software for others; installation, maintenance, upgrading and repair of computer software; website design for others, namely drawing and commissioned writing for the compilation of websites; creating, maintaining and hosting websites of others; technical support services, namely the provision of support in the form of troubleshooting of computer software and hardware problems in existing systems, provision of technical advice in relation to software, provision of technical advice in relation to computer engineering services, provision of technical advice in relation to technical documentation and presentations, provision of technical advice in relation to upgrades to software, and provision of technical advice in relation to support and maintenance agreements for existing and yet-to-be-released software, consultancy and engineering services relating to all the aforesaid services