Computerized on-line services for business professionals, namely, providing temporary use, via global and non-global computer networks, to non-downloadable computer software for use in storing, managing, tracking and analyzing data in the fields of marketing, promotion, sales, customer information management, customer support and service and employee efficiency, collaborative intra-company and inter-company exchange of such data, maintaining statistics and generating reports concerning such data, providing customized online information and resources relevant to the customers business, namely, strategies for improving customer relations, marketing strategies, and job performance training