Computer software for use in managing software development, testing, production, updating, and installation of existing computer hardware and software; software development tools; computer software for application and database integration; computer software for use in the deployment of existing software; computer software for use in optimizing the use of existing computer hardware and software; computer software for use in configuring and integrating computer hardware and software with existing computer hardware and software; computer software for auditing and reporting modifications of computer hardware and software; computer project management software; request management software used to process and manage user tasks; database management software for general use; software for automating business processes namely, software for initiating, evaluating, routing, expediting, managing, processing and executing other software, information, data, and business applications; and manuals supplied therewith

Computer consulting services in the field of computer hardware and software; consulting services in the field of computer software production, testing, updating, deployment, optimization, implementation and integration with existing computer hardware and software; consulting services in the field of business process automation; application service provider (ASP), namely, hosting business process automation software applications for others; software integration services, namely, integrating computer software with existing computer hardware and software; providing online information in the field of computer hardware and software and business process automation services