Computer hardware for banking, financial, telecommunications and insurance services; Computer software for application and database integration, for the collection, editing, organizing, modifying, book marking, transmission storage and sharing of data and information, for premium information services platforms, for communicating with users of hand-held computers, for information management, for multi-media marketing, for on-line, Internet or mobile transactions, for accessing information directories downloaded from a global network, all relating to banking, telecommunications, insurance, and financial services, namely software for customer oriented multi channel e-commerce systems and for dealing with customer relationship management (CRM) incorporating all points of sale, namely, branch, field work, call center, eBusiness, mBusiness, self service terminals and partners, transmission of electronic messages and financial information, electronically crediting and debiting clients' accounts, sales management and controlling, marketing, contact management, delivery and presentation of product information, customer advice and consultancy for securities, loans, insurance and other products, case processing of products, asset management, liability management, risk management, counter and cash desk administration, turnover processing, savings management, sorting coins and foreign exchange, processing standing orders, direct debits and bills of exchange, skills management, configuration programs, form printing, statistics reporting, daybooks, signature verification, bank card management and journals, all of the foregoing being in the banking, financial, telecommunications and insurance industries

Computer program and hardware manuals and handbooks, namely for customer oriented multi-channel e-commerce systems and for dealing with customer relationship management (CRM) incorporating all points of sale, namely, branch, field work, call center, eBusiness, mBusiness, self services terminals and partners, transmission of electronic messages and financial information, electronically crediting and debiting clients' accounts, sales management and controlling, marketing, direct marketing and campaign management, sales opportunity management, contact management, delivery and presentation of product information, customer advice and consultancy for securities, loans, insurance and other products, case processing of products, asset management, liability management, risk management, counter and cash desk administration, turnover processing, savings management, sorting coins and foreign exchange, processing standing orders, direct debits and bills of exchange; skills management, configuration programs, form printing, statistics reporting, daybooks, signature verification, bank card management and journals, all of the foregoing being in the banking, financial, telecommunications and insurance industries

Business consulting concerning the organization and management of entities; temporary employment agencies for call centers; telephone answering services for third party clients in the context of call centers; secretarial and clerical services for call centers

Telecommunication services, namely, local and long distance transmission of voice, data, graphics by means of telephone, telegraphic, cable and satellite transmission

Computer programming; maintenance of programs and software