computer hardware and software for use in telecommunications, information processing and the transmission of voice, video, audio and data over a global computer network, a wireline network or a wireless network, and related instruction manuals; voice, fax, picture, e-mail, video, multimedia and 3G multimedia messaging, unified messaging, short message service (SMS) and enhanced services telecommunications apparatus and computer software therefor; computer software for use as an information switch in voice and information processing systems to provide information to subscribers from news agencies, databases, business intranets and a global computer network; voice messaging and information processing telecommunications apparatus and computer software therefore, including a voice services platform and a central management platform used in an intelligent network including intelligent peripherals, service nodes and network interactive voice response; computer hardware and software sold to telecommunications service providers for integrating different types of information/content, including PC, web, video and telecommunications, to provide a single service offering; computer hardware and software for telecommunications service providers to enable creation of telephony-based communities which can be linked to a global computer network and integrated with existing global computer network instant messaging communities; computer hardware and software sold to telecommunications service providers such as DSL, cable television and satellite service providers, for integrating different types of information/content, including broadband applications and content such as PC, web, video, telecommunications, video-on-demand and games-on-demand; computer hardware and software to provide e-mail to speech conversion, fax to e-mail conversion, purchasing capability via mobile hand sets, text to speech processing, speech recognition capability, personal information management (PIM) tools, such as e-mail, calendar, contacts and tasks via mobile hand sets; computer hardware and software to provide voice controlled capabilities for browsing, dedicating, interacting and buying music via a mobile handset, voice activated dialing, voice controlled access to unified messaging, voice controlled access to e-mail, voice browsing, voice controlled access to voice mail, personal and system address books, and prepaid services